Alichia, Wanda Noer (2026) PENGARUH WORK ENVIRONMENT, JOB SATISFACTION, DAN JOB STRESS TERHADAP TURNOVER INTENTION PADA KARYAWAN GENERASI Z DI KOTA SURABAYA. Undergraduate thesis, Universitas Pembangunan Nasional "Veteran" Jawa Timur.
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Abstract
The high level of turnover intention among Generation Z employees has become a significant concern for organizations, particularly in Surabaya, a city characterized by intense labor market competition. This study aims to analyze the influence of work environment, job satisfaction, and job stress on turnover intention among Generation Z employees in Surabaya, both simultaneously and partially. This study employed a quantitative method with an associative approach, targeting Generation Z employees aged 20–29 years in Surabaya with an infinite population. A total of 150 respondents were selected using the Lemeshow formula through non-probability sampling with a purposive sampling technique. Data were collected via an online questionnaire (Google Form) using a Likert scale and analyzed through multiple linear regression with the aid of SPSS. The results indicate that work environment, job satisfaction, and job stress simultaneously have a significant effect on turnover intention. Partially, work environment has a positive but non-significant effect, job satisfaction has a negative but non-significant effect, while job stress has a positive and significant effect on turnover intention. These findings suggest that job stress is the dominant factor contributing to the increased tendency of job switching among Generation Z employees.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HF Commerce H Social Sciences > HF Commerce > HF5001 Business. Business Administration |
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| Divisions: | Faculty of Social and Political Sciences > Departement of Business Administration | ||||||||
| Depositing User: | Wanda Noer Alichia | ||||||||
| Date Deposited: | 16 Jul 2026 02:41 | ||||||||
| Last Modified: | 16 Jul 2026 02:41 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/55685 |
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