Pengaruh Brand Image dan Store Image Terhadap Keputusan Pembelian KFC MERR Surabaya

Jayanti, Eka Selfi Nur (2026) Pengaruh Brand Image dan Store Image Terhadap Keputusan Pembelian KFC MERR Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

In this era of convenience and instant gratification, there has been a significant impact on competition in the Quick Service Restaurant (QSR) sector. More and more brands are emerging in this sector. Therefore, restaurant owners need to pay attention to both brand image and store image to ensure they remain memorable to consumers. As a result, consumers will be more likely to consider purchasing those products. This study aims to determine the influence of brand image and store image on purchasing decisions at KFC MERR Surabaya. This study uses primary data obtained from respondents’ answers. The sampling method employed was nonprobability sampling, meaning that not all consumers could serve as respondents. The total number of respondents in this study was 140. Based on the results of the SEM-PLS analysis, it can be concluded that: 1. Brand image has an influence on purchasing decisions at KFC MERR Surabaya. 2. Store image has a positive influence on purchasing decisions at KFC MERR Surabaya.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorWardani, Nuruni Ika KusumaNIDN0709106302ikanuruni@upnjatim.ac.id
Subjects: H Social Sciences > HF Commerce > HF5410 Marketing. Distribution of Products
Divisions: Faculty of Economic and Business > Departement of Management
Depositing User: Eka Selfi Nur Jayanti
Date Deposited: 21 May 2026 04:35
Last Modified: 21 May 2026 04:35
URI: https://repository.upnjatim.ac.id/id/eprint/52024

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