Putri, Shafira Salsabilla Kemala (2025) Pengaruh Kepemimpinan dan Kepuasan Kerja terhadap Turnover Intention pada PT BPR Nusumma Jawa Timur Kantor Wilayah Kabupaten Jombang. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
Turnover intention, or the intention of employees to leave the company, is one of the serious challenges in human resource management, including in the banking sector. PT BPR Nusumma Jawa Timur Kantor Wilayah Kabupaten Jombang has experienced an increasing turnover rate every year, especially in 2024, which reached 12.5%, exceeding the ideal limit of 10%. This issue is believed to be related to leadership aspects and employee job satisfaction. This study aims to analyze the influence of leadership and job satisfaction on turnover intention within the company. This study uses a quantitative method with a survey technique using a questionnaire administered to the entire population of 38 permanent employees using a saturated sampling technique. Data analysis was conducted using the Partial Least Square (PLS) method. The results of the study indicate that leadership has a significant influence on turnover intention, meaning that the better the quality of leadership, the lower the employees' intention to leave the company. Additionally, job satisfaction was also found to have a negative and significant influence on turnover intention, indicating that high levels of job satisfaction can reduce employees' desire to quit their jobs. This study recommends that the company improve leadership quality and pay attention to job satisfaction factors to reduce employee turnover intention.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > H Social Sciences (General) H Social Sciences > HB Economic Theory H Social Sciences > HC Economics |
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| Divisions: | Faculty of Economic > Departement of Management | ||||||||
| Depositing User: | shafira salsabilla kemala putri | ||||||||
| Date Deposited: | 17 Jul 2025 07:28 | ||||||||
| Last Modified: | 17 Jul 2025 07:28 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/39388 |
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