Shavira, Nadya (2026) Pengaruh Beban Kerja dan Disiplin Kerja terhadap Kepuasan Kerja Karyawan Cost Center Kantor Pusat PT. Swabina Gatra di Gresik. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
This study aims to analyze the influence of workload and work discipline on the job satisfaction of cost center operational staff at PT. Swabina Gatra in Gresik. A quantitative approach was employed. The study population consisted of all 52 permanent cost center operational staff members at PT. Swabina Gatra. A saturated sampling technique was used, meaning the entire population served as the research sample. Data collection was conducted through questionnaires, supplemented by interviews and a literature review. Data analysis was performed using the Partial Least Squares (PLS) method with SmartPLS version 3.0 software. The results indicate that workload has a positive and significant effect on the job satisfaction of the cost center operational staff at PT. Swabina Gatra. Additionally, work discipline also has a positive and significant effect on employee job satisfaction. The findings suggest that managing workload in alignment with employee capacity and implementing effective work discipline can enhance job satisfaction. Therefore, the company is encouraged to pay attention to workload balance and improve the implementation of work discipline to foster optimal job satisfaction. Keywords: workload; work discipline; job satisfaction; employees; cost center.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HF Commerce H Social Sciences > HF Commerce > HF5549 Personnel Management. Employment Management |
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| Divisions: | Faculty of Economic and Business > Departement of Management | ||||||||
| Depositing User: | Nadya Shavira Sasa | ||||||||
| Date Deposited: | 10 Jul 2026 03:52 | ||||||||
| Last Modified: | 10 Jul 2026 04:23 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/54943 |
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