Nurmasari, Yuwanita (2026) PENDEKATAN PUBLIC VALUE DALAM PROGRAM TRANSPORTASI MASYARAKAT TUBAN YANG ELEGAN, AMAN, NYAMAN DAN TERINTEGRASI (SIMASGANTENG) DI DINAS LINGKUNGAN HIDUP DAN PERHUBUNGAN KABUPATEN TUBAN. Undergraduate thesis, Universitas Pembangunan Nasional Veteran Jawa Timur.
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Abstract
The Tuban Community Transportation Program, known as SIMASGANTENG (Safe, Comfortable, Integrated, and Elegant Transportation for the Tuban Community), is a public transportation innovation initiated by the Tuban Regency Government to improve public accessibility and mobility. This study aims to analyze the implementation of public value in the SIMASGANTENG Program. The study is based on Mark H. Moore's Public Value concept, particularly the Strategic Triangle framework, which consists of three dimensions: Legitimacy and Support, Operational Capacity, and Public Value. This research employed a qualitative approach using a descriptive research design. Informants were selected through purposive sampling, complemented by snowball sampling, and included representatives from the Department of Environment and Transportation of Tuban Regency, bus operators, students, and community members who use the service. Data were collected through observation, interviews, and documentation. Data analysis followed the interactive model of Miles, Huberman, and Saldana, which consists of data condensation, data display, and conclusion drawing and verification. The validity of the data was ensured through triangulation. The findings indicate that the SIMASGANTENG Program has gained formal legitimacy and support from the government, operators, and the community; demonstrates adequate operational capacity despite challenges related to the availability of bus stops and passenger congestion during peak hours; and has successfully created public value in the economic, political, socio-cultural, educational, and environmental dimensions. It can be concluded that the SIMASGANTENG Program has successfully generated public value perceived directly by the people of Tuban Regency as a responsive and sustainable public transportation service. Keywords: public value, public service, public transportation, SIMASGANTENG, strategic triangle
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > H Social Sciences (General) J Political Science > JS Local government Municipal government |
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| Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
| Depositing User: | Yuwanita Nurmasari | ||||||||
| Date Deposited: | 10 Jul 2026 08:26 | ||||||||
| Last Modified: | 10 Jul 2026 08:26 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/54902 |
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