PENGARUH WORK PRESSURE, PAY SATISFACTION DAN WORK LIFE BALANCE TERHADAP TURNOVER INTENTION KARYAWAN FAVE HOTEL RUNGKUT KOTA SURABAYA

Kirana, Sophia Widya (2026) PENGARUH WORK PRESSURE, PAY SATISFACTION DAN WORK LIFE BALANCE TERHADAP TURNOVER INTENTION KARYAWAN FAVE HOTEL RUNGKUT KOTA SURABAYA. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

The high employee turnover rate of 12% in 2023 at Fave Hotel Rungkut Surabaya indicates the need to identify factors influencing employee retention. This study analyzes the effects of work pressure, pay satisfaction, and work-life balance on turnover intention through the perspective of Social Exchange Theory. The research employed a quantitative explanatory approach using a census technique involving 50 employees with a 4-point Likert scale. coefficient of determination. analysis revealed that the three variables explained 66.7% of the variance in turnover intention (R² = 0.667). Partially, work pressure emerged as the dominant factor increasing turnover intention. Pay satisfaction also had a significant positive effect, indicating a mobility anomaly in which financial satisfaction enhances employees’ confidence to seek better career opportunities elsewhere. In contrast, work-life balance showed a significant negative effect and acted as a protective factor in reducing employee turnover intention.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorPrabowo, BudiNIDN0716106202bprabowo621@gmail.com
Subjects: H Social Sciences > HF Commerce > HF5001 Business. Business Administration
Divisions: Faculty of Social and Political Sciences > Departement of Business Administration
Depositing User: sophia widya kirana
Date Deposited: 25 May 2026 07:17
Last Modified: 25 May 2026 07:17
URI: https://repository.upnjatim.ac.id/id/eprint/52420

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