Kirana, Sophia Widya (2026) PENGARUH WORK PRESSURE, PAY SATISFACTION DAN WORK LIFE BALANCE TERHADAP TURNOVER INTENTION KARYAWAN FAVE HOTEL RUNGKUT KOTA SURABAYA. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
The high employee turnover rate of 12% in 2023 at Fave Hotel Rungkut Surabaya indicates the need to identify factors influencing employee retention. This study analyzes the effects of work pressure, pay satisfaction, and work-life balance on turnover intention through the perspective of Social Exchange Theory. The research employed a quantitative explanatory approach using a census technique involving 50 employees with a 4-point Likert scale. coefficient of determination. analysis revealed that the three variables explained 66.7% of the variance in turnover intention (R² = 0.667). Partially, work pressure emerged as the dominant factor increasing turnover intention. Pay satisfaction also had a significant positive effect, indicating a mobility anomaly in which financial satisfaction enhances employees’ confidence to seek better career opportunities elsewhere. In contrast, work-life balance showed a significant negative effect and acted as a protective factor in reducing employee turnover intention.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HF Commerce > HF5001 Business. Business Administration | ||||||||
| Divisions: | Faculty of Social and Political Sciences > Departement of Business Administration | ||||||||
| Depositing User: | sophia widya kirana | ||||||||
| Date Deposited: | 25 May 2026 07:17 | ||||||||
| Last Modified: | 25 May 2026 07:17 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/52420 |
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