Rancang Bangun Aplikasi Rumah Aspirasi Sebagai Media Penghubung Warga Dan Wakil Walikota Surabaya Dengan Metode Rapid Application Development

Syahputra, Ardyanto Widyadana (2026) Rancang Bangun Aplikasi Rumah Aspirasi Sebagai Media Penghubung Warga Dan Wakil Walikota Surabaya Dengan Metode Rapid Application Development. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

The rapid growth of technology has significantly impacted various sectors, including governance. One such innovation is the Rumah Aspirasi program, initiated by the Deputy Mayor of Surabaya, which serves as a platform for citizens to express their aspirations. Previously, this process was conducted manually, often causing delays and errors in the management of citizen feedback. This study aims to develop an Android-based Rumah Aspirasi application to streamline employee tasks and enhance interaction between the public and government officials. The system was developed using the Rapid Application Development (RAD) methodology with two iterations prior to implementation. Testing was carried out using Blackbox and User Acceptance Testing (UAT) methods to assess functionality and user acceptance. The findings demonstrate that the application operates effectively and improves the efficiency of managing citizen aspirations in Surabaya. These results are reinforced by UAT scores, which show an average eligibility rate exceeding 93% across four main aspects: Functionality (95%), Reliability (93.3%), Usability (93.3%), and Efficiency (95.8%). Therefore, the developed application is considered highly suitable for user needs and can serve as a model for similar systems in other governmental contexts.

Item Type:

Thesis (Undergraduate)

Contributors:

Contribution	Contributors	NIDN/NIDK	Email
Thesis advisor	Fitri, Anindo Saka	NIDN0025039303	anindo.saka.si@upnjatim.ac.id
Thesis advisor	Mukhlis, Iqbal Ramadhani	NIDN0705039304	Iqbal.ramadhani.fasilkom@upnjatim.ac.id

Subjects:

T Technology > T Technology (General)

Divisions:

Faculty of Computer Science > Departemen of Informatics

Depositing User:

Ardyanto Ardyan widya

Date Deposited:

22 Jan 2026 07:01

Last Modified:

22 Jan 2026 08:23

URI:

https://repository.upnjatim.ac.id/id/eprint/48956