Artanti, Karina Dinda and Apriliani, Salsa Diah and Fanfa, Hawa Shabilla (2024) Pengujian Menggunakan User Acceptance Testing (UAT) Pada Website Sponsorship di PT. Telekomunikasi Selular Surabaya. Project Report (Praktek Kerja Lapang dan Magang). UPN Veteran Jawa Timur. (Unpublished)
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Abstract
The development of information technology plays an important role in supporting business operations, including sponsorship management. PT Telkomsel Branch Surabaya faced challenges in the manual sponsorship submission process, which was slow and prone to administrative errors. A website-based sponsorship information system was designed as a solution to improve efficiency, transparency, and accessibility. This study aims to evaluate the process and results of User Acceptance Testing (UAT) on the sponsorship website. UAT was conducted to ensure that the system met user requirements, involving three main user groups: the PR team, administrators, and sponsorship applicants. The testing used questionnaires to assess five quality aspects: learnability, memorability, errors, satisfaction, and efficiency. The UAT results showed an average user satisfaction level of 90.38%. The learnability and error-handling aspects obtained the highest scores, each reaching 91.3%, while the memorability aspect scored 88.7%. User suggestions included improving feature responsiveness and refining the interface layout. These findings are consistent with previous studies regarding the acceptance of digital systems through UAT. The system has proven effective in improving efficiency and supporting digital sponsorship management, providing a positive impact on the operational performance of PT Telkomsel Branch Surabaya.
| Item Type: | Monograph (Project Report (Praktek Kerja Lapang dan Magang)) | ||||||||
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| Subjects: | Q Science > QA Mathematics > QA76.6 Computer Programming | ||||||||
| Divisions: | Faculty of Computer Science > Departemen of Information Systems | ||||||||
| Depositing User: | Hawa Shabilla Fanfa | ||||||||
| Date Deposited: | 21 Jul 2026 03:42 | ||||||||
| Last Modified: | 21 Jul 2026 03:42 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/51996 |
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