PENGARUH GAYA KEPEMIMPINAN PARTISIPATIF, DISIPLIN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA TOKO CUCI SEPATU CLEANWEAR INDONESIA

Saputra, Rhevuano Naoval (2025) PENGARUH GAYA KEPEMIMPINAN PARTISIPATIF, DISIPLIN KERJA, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA TOKO CUCI SEPATU CLEANWEAR INDONESIA. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

This study addresses the declining employee performance at Cleanwear Indonesia, particularly evident in the significant increase in tardiness rates observed between April and September 2024. The research aims to analyze the influence of participative leadership style, work discipline, and work environment on employee performance in the shoe cleaning service industry. Using a quantitative approach, data was collected through questionnaires with a Likert scale from employees at the Panglima Sudirman branch. The study employed multiple linear regression analysis using SPSS. Results indicate that participative leadership style, work discipline, and work environment simultaneously have a significant effect on employee performance, with these variables explaining a portion of the variance in employee performance. Individual analysis reveals that participative leadership style and work environment have significant positive effects on employee performance, while work discipline shows no significant impact. The findings suggest that organizations in the service sector should focus on implementing participative leadership approaches and maintaining an optimal work environment to enhance employee performance. This study contributes to the limited researchon human resource management in niche service industries, particularly in the context of digital transformation.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorSamsudin, AcepNIDN0404127701acep.samsudin.adbis@upnjatim.ac.id
Subjects: H Social Sciences > HF Commerce > HF5001 Business. Business Administration
H Social Sciences > HF Commerce > HF5549 Personnel Management. Employment Management
Divisions: Faculty of Social and Political Sciences > Departement of Business Administration
Depositing User: Rhevuano Naoval Saputra
Date Deposited: 09 May 2025 06:46
Last Modified: 09 May 2025 06:46
URI: https://repository.upnjatim.ac.id/id/eprint/36189

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