Gunawan, Dwingga Aprilliana Futri (2026) Collaborative Governance Dalam Penyelenggaraan Layanan Terpadu Satu Atap Pekerja Migran Indonesia (LTSA-PMI) di Provinsi Jawa Timur. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
This study aims to identify, analyze, and describe the implementation of Collaborative Governance in the delivery of the One-Stop Integrated Service for Indonesian Migrant Workers (LTSA-PMI) in East Java Province. This study employs a qualitative research method with a descriptive approach. The research focuses on the theory of Collaborative Governance as outlined by Ansell & Gash (2008). Data collection techniques included interviews, observations, and documentation. The results indicate that the implementation of Collaborative Governance in the operation of the LTSA-PMI in East Java Province has proceeded effectively through clear role distribution, a legal framework and standard operating procedures (SOPs), coordination facilitated by the UPT-P2TK, as well as communication, trust, commitment, and shared understanding among stakeholders. However, challenges remain, including suboptimal integration of information systems and repetitive document verification processes. Thus, inter-agency collaboration has supported more coordinated, accessible, and efficient services, although further optimization of service integration is still needed. Keywords: Collaborative Governance, LTSA-PMI, Public Services, Indonesian Migrant Workers
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | J Political Science > JA Political science (General) > JA51 Public management J Political Science > JS Local government Municipal government J Political Science > JV Colonies and colonization. Emigration and immigration. International migration |
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| Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
| Depositing User: | Dwingga Aprilliana Futri Gunawan | ||||||||
| Date Deposited: | 09 Nov 2026 06:08 | ||||||||
| Last Modified: | 09 Nov 2026 06:32 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/61246 |
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