Maharani, Gusti Ayu Made Devyna (2026) Pengaruh Perceived Benefits of Training dan Self-Efficacy Terhadap Readiness to Change Melalui Work Engagement Pada PT. Pramita di Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
The rapid development of the healthcare industry has compelled medical service providers to continuously implement changes and improve work processes in order to maintain their competitiveness and service quality. However, these change initiatives often encounter challenges, as not all employees possess the same level of readiness to accept, support, and implement organizational changes. Therefore, this study aims to examine how perceived benefits of training, self-efficacy, and Work Engagement influence employees’ Readiness to Change in a medical service company in Surabaya. The study involved 88 employees working in service-related functions who were selected through random sampling. Data were analyzed using the Structural Equation Modeling–Partial Least Squares (SEM-PLS) approach with SmartPLS 3. The findings indicate that Perceived Benefits of Training and Self-Efficacy have a positive and significant effect on work engagement, which subsequently mediates their influence on employees’ readiness to change.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HC Economics H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management H Social Sciences > HF Commerce > HF5549 Personnel Management. Employment Management |
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| Divisions: | Faculty of Economic and Business > Departement of Management | ||||||||
| Depositing User: | Gusti Ayu Made Devyna Maharani | ||||||||
| Date Deposited: | 15 Jul 2026 02:04 | ||||||||
| Last Modified: | 15 Jul 2026 02:24 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/55389 |
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