Reza, Mohamad Samsul (2025) PENGARUH LINGKUNGAN KERJA DAN BEBAN KERJA TERHADAP KEPUASAN KERJA KARYAWAN DIVISI OPERASIONAL LOGISTIK KANTOR POS INDONESIA KCU SURABAYA. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
This research investigates the impact of the work environment and workload on job satisfaction among employees in the Operational Logistics Division at Pos Indonesia, Surabaya Main Branch. A quantitative method was applied with a total of 45 respondents selected through a saturated sampling technique. Data were obtained using interviews, questionnaires, and observations based on a Likert scale, and analyzed using Partial Least Square (PLS). The results reveal that the work environment has a positive and significant effect on job satisfaction, while workload has a negative and significant effect. These findings indicate that an improved work environment increases employee job satisfaction, whereas higher workloads tend to decrease it. Keywords: Employee; Job Satisfaction; PLS; Work Environment; Workload
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HC Economics | ||||||||
| Divisions: | Faculty of Economic and Business > Departement of Management | ||||||||
| Depositing User: | Samsul Reza Mohamad | ||||||||
| Date Deposited: | 04 Dec 2025 07:36 | ||||||||
| Last Modified: | 04 Dec 2025 07:36 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/47871 |
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