ANNISA, SAFIRA (2026) PENGARUH LINGKUNGAN KERJA DAN PERCEIVED ORGANIZATIONAL SUPPORT (POS) TERHADAP KINERJA PEGAWAI PADA DINAS PEMADAM KEBAKARAN DAN PENYELAMATAN RAYON III KOTA SURABAYA. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
Improving the quality of public services requires government agencies to have human resources capable of performing their duties optimally. Employee performance is an important factor in supporting the success of public services, particularly at the Fire and Rescue Service, Rayon III, Surabaya City. This study aims to examine the effects of the work environment and Perceived Organizational Support (POS) on employee performance. This study employed a quantitative approach using a saturated sampling technique involving 121 operational employees of the Fire and Rescue Service, Rayon III, Surabaya City. Data were collected through questionnaires and analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS). The results showed that the work environment and Perceived Organizational Support (POS) had a positive and significant effect on employee performance. This indicates that the more conducive the work environment and the higher the organizational support perceived by employees, the better their performance in carrying out their duties. Keywords: Work Environment, Perceived Organizational Support, Employee Performance.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HC Economics | ||||||||
| Divisions: | Faculty of Economic and Business > Departement of Management | ||||||||
| Depositing User: | Safira Annisa | ||||||||
| Date Deposited: | 01 Sep 2026 08:13 | ||||||||
| Last Modified: | 01 Sep 2026 08:46 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/59630 |
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