PENGARUH WORK ENGAGEMENT TERHADAP TURNOVER INTENTION DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA KARYAWAN DIVISI SALES PT FASTRATA BUANA CABANG KEDIRI

Nuraini, Nurul (2026) PENGARUH WORK ENGAGEMENT TERHADAP TURNOVER INTENTION DENGAN KEPUASAN KERJA SEBAGAI VARIABEL MEDIASI PADA KARYAWAN DIVISI SALES PT FASTRATA BUANA CABANG KEDIRI. Undergraduate thesis, UPN "Veteran" Jawa Timur.

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Abstract

This study aims to analyze the effect of work engagement on turnover intention with job satisfaction as a mediating variable among sales division employees at PT Fastrata Buana Kediri Branch. This research employed a quantitative approach using an associative research method. The sampling technique used was saturated sampling, involving 96 employees from the sales division of PT Fastrata Buana Kediri Branch as the research sample. Data were collected through questionnaires and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that work engagement has a positive and significant effect on job satisfaction. This finding suggests that the higher the level of work engagement experienced by employees, the higher their job satisfaction. Work engagement also has a negative and significant effect on turnover intention, indicating that employees with higher work engagement tend to have lower intentions to leave the company. Furthermore, job satisfaction has a negative and significant effect on turnover intention, implying that increased job satisfaction can reduce employees’ intentions to resign. In addition, job satisfaction was found to significantly mediate the relationship between work engagement and turnover intention. These findings indicate that work engagement not only directly reduces turnover intention but also indirectly decreases turnover intention through enhanced job satisfaction as a mediating mechanism. Keywords: Work Engagement, Turnover Intention, Job Satisfaction, Mediation, Sales Employees

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorEvanthi, AyundhaNIDN0001038707UNSPECIFIED
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD59-59.6 Public relations. Industrial publicity
Divisions: Faculty of Economic and Business > Departement of Management
Depositing User: Nurul Nuraini Nuraini
Date Deposited: 07 Jul 2026 08:16
Last Modified: 07 Jul 2026 08:16
URI: https://repository.upnjatim.ac.id/id/eprint/54792

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