RANCANG BANGUN SISTEM INFORMASI MANAJEMEN PERHOTELAN BERBASIS WEB DENGAN METODE RAD PADA HOTEL GOSYEN EFATA

Nasserino, Kevin Joy (2026) RANCANG BANGUN SISTEM INFORMASI MANAJEMEN PERHOTELAN BERBASIS WEB DENGAN METODE RAD PADA HOTEL GOSYEN EFATA. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

Hotel Gosyen Efata is a hotel that still performs several operational processes manually, including reservation recording, check-in, check-out, room service, housekeeping, cash-out transactions, and report preparation. These conditions may cause recording errors, delayed data retrieval, employee miscommunication, and the risk of overbooking, particularly for reservations from Online Travel Agents. This study aims to design and develop a web-based hotel management information system using the Rapid Application Development (RAD) method at Hotel Gosyen Efata. The RAD method was implemented through three main stages, namely requirements planning, RAD design workshop, and implementation. Data were collected through literature study, observation, and interviews with the hotel management. The system was developed using the Laravel framework and designed for three user roles: front office, manager, and owner. The main features include reservation management, check-in, check-out, room service, housekeeping, cash-out recording, room data management, hall data management, room service data management, reporting, and access management. The system was tested using Blackbox Testing and User Acceptance Testing with the System Usability Scale instrument. The Blackbox Testing results show that all system functions operated according to user requirements. The SUS evaluation involving five respondents produced an average score of 91, indicating that the system achieved a very good usability level. Therefore, the developed information system is considered feasible to support operational processes and reporting activities at Hotel Gosyen Efata.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorWahyuni, Eka DyarNIDN0001128406ekawahyuni@si.upnjatim.ac.id
Thesis advisorHadiwiyanti, RizkaNIDN0727078602rizkahadiwiyanti.si@upnjatim.ac.id
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Q Science > QA Mathematics > QA76 Computer software
Q Science > QA Mathematics > QA76.6 Computer Programming
Q Science > QA Mathematics > QA76.625 Internet Programming
Divisions: Faculty of Computer Science > Departemen of Information Systems
Depositing User: Mr Kevin Joy
Date Deposited: 26 May 2026 01:45
Last Modified: 26 May 2026 01:45
URI: https://repository.upnjatim.ac.id/id/eprint/52161

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