Nurcahyaningtyas, Isma (2025) Implementasi Program Panah Srikandi Dalam Meningkatkan Pelayanan Publik Di Desa Kauman Kabupaten Bojonegoro. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
Public services in Indonesia are currently undergoing continuous changes to improve their quality and efficiency. Many government agencies have switched to digital systems to facilitate and accelerate public services online. The Kauman Village Office in Bojonegoro Regency has implemented an online public service, the Panah Srikandi Program, which aims to facilitate the processing of population administration documents such as e-KTP, KK, birth certificates, death certificates, KIA, and Letters of Transfer to village residents. This study uses a qualitative method with a descriptive approach. Data collection techniques are carried out through interviews, observations, and documentation. This study aims to describe and analyze how successful the implementation of the Panah Srikandi Program is in improving administrative services to village residents. The focus of this study is analyzed using the theory of policy implementation according to David C. Korten, namely Programs, Implementing Organizations, and Target Groups. The results of this study indicate that the implementation of the Panah Srikandi program in Kauman Village has run well in accordance with the established program regulations. However, there are still problems in its implementation, such as the lack of village budget for e-KTP administration, the e�KTP administration process which should be carried out at the village office but currently the administration process is carried out at the sub-district office, and the absence of door-to-door outreach services to each resident's house in the current administrative services. Keywords: Implementation, Program, Public Public Service, Village
Item Type: | Thesis (Undergraduate) | ||||||||
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Subjects: | J Political Science > J General legislative and executive papers J Political Science > JA Political science (General) |
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Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
Depositing User: | Isma Nurcahya Ningtyas | ||||||||
Date Deposited: | 23 Jul 2025 08:01 | ||||||||
Last Modified: | 23 Jul 2025 08:01 | ||||||||
URI: | https://repository.upnjatim.ac.id/id/eprint/40627 |
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