Analisis Strategi Marketing Mix Dalam Meningkatkan Volume Penjualan pada Coffee Shop Samata House Surabaya

Naenara, Sabhina Agni (2025) Analisis Strategi Marketing Mix Dalam Meningkatkan Volume Penjualan pada Coffee Shop Samata House Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

This study aims to evaluate the application of marketing mix strategies in increasing sales volume at Samata House Coffee Shop Surabaya. The method used is descriptive qualitative research with data collection techniques through observation, interviews, and documentation. The results showed that the 7P marketing mix strategy (product, price, place, promotion, people, process, and physical evidence) has a crucial role in increasing business attractiveness and competitiveness. SWOT analysis resulted in a factor score of 3.07 strengths, 0.26 weaknesses, 2.58 opportunities, and 0.56 threats. The IFAS and EFAS matrices scored 3.33 and 3.14, respectively, indicating the dominance of internal strengths and external opportunities. Based on the SWOT matrix analysis, Samata House is in Quadrant I, which recommends an aggressive growth strategy by leveraging internal advantages and external opportunities to increase sales volume. The The Strength-Opportunities (SO) strategy enhances competitiveness and market penetration amid the coffee shop industry’s competition.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorPrabowo, BudiNIDN0716106202bprabowo621@gmail.com
Subjects: H Social Sciences > HF Commerce > HF5410 Marketing. Distribution of Products
Divisions: Faculty of Social and Political Sciences > Departement of Business Administration
Depositing User: Sabhina Agni Naenara
Date Deposited: 27 May 2025 04:34
Last Modified: 27 May 2025 04:34
URI: https://repository.upnjatim.ac.id/id/eprint/36541

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