Perlindungan Hukum Bagi Pembeli Tiket Konser Coldplay Yang Tidak Mendapatkan Seat Penonton Berdasarkan Undang-Undang Perlindungan Konsumen

Achmad, Riza Faizah (2024) Perlindungan Hukum Bagi Pembeli Tiket Konser Coldplay Yang Tidak Mendapatkan Seat Penonton Berdasarkan Undang-Undang Perlindungan Konsumen. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

The organization of music concerts in Indonesia is currently on the rise and has become a source of income for the country and related parties. International music concerts are also frequently held in large venues that can accommodate thousands, even millions of spectators. However, the offering of seats that do not meet expectations can harm consumers or concertgoers. This study aims to determine the form of legal protection for Coldplay concert ticket buyers who do not receive spectator seats or suffer material losses based on the Consumer Protection Law and to determine the form of responsibility of the concert promoter related to the sale of Coldplay concert tickets that do not receive spectator seats. This research uses a normative juridical research method. Data collection was carried out through a literature and document study. Data analysis was carried out using a descriptive analytical method and a qualitative approach. The results of the study show that the role of Consumer Protection in this case is very important in a ticket purchase transaction for the Coldplay Jakarta Concert to guarantee confidentiality that transaction data must be communicated confidentially, so that it cannot be read by unwanted parties, as well as integrity that the data of each transaction must not change when transmitted through a communication channel.

Item Type:

Thesis (Undergraduate)

Contributors: