Aprilina, Della (2024) Inovasi Pelayanan Transportasi Publik Feeder Wira Wiri Suroboyo di Kota Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
The amount of transportation in the city of Surabaya has increased from year to year. The high amount of transportation causes increased congestion. For this reason, the Surabaya City Government and the Surabaya City Transportation Service have implemented an innovation through public transportation in the form of the Wira Wiri Suroboyo Feeder so that people can switch to using public transportation. However, in this innovation, several problems were still found. This research aims to determine and analyze the attributes/characteristics of innovation in the Wira Wiri Suroboyo Feeder public transportation service in the city of Surabaya. The research method used in this research is a qualitative method with a case study approach. This research uses data collection techniques in the form of observation, interviews and documentation. The focus of this research uses the theory of innovation attributes according to Rogers in Suwarno (2008) which includes aspects of Relative Advantage, Compatibility, Complexity, Triability, and Observability. The results of this research indicate that the innovative attributes of the Wira Wiri Suroboyo feeder public transportation service have been fulfilled but are not optimal, because there is still a mismatch between services and user needs and supporting facilities such as inadequate bus stops.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HE Transportation and Communications | ||||||||
| Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
| Depositing User: | Della Aprilina | ||||||||
| Date Deposited: | 14 Oct 2024 03:12 | ||||||||
| Last Modified: | 14 Oct 2024 03:12 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/31281 |
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