Andriana, Benedicta Gaby (2023) Implementasi Kebijakan Elektronik Online Pelayanan Kependudukan (E-Open) di Dinas Kependudukan dan Pencatatan Sipil Kota Bekasi. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
For instance, the Electronic Online Population Services (E-Open) application is used by the Bekasi City Population and Civil Registration Service to provide web-based population administration services. It turns out, though, that Bekasi City residents are still facing a number of challenges in the implementation of E-Open. Using George Edward III's Implementation theory, which Agustino (2020) cites, this study examines the E-Open policy's implementation in the Bekasi City Population and Civil Registration Service using four indicators: communication, resources, disposition, and bureaucratic structure. A qualitative research methodology was applied. According to the following metrics, the implementation of the E-Open policy has gone successfully, according to the study's findings: 1) Communication: E-Open information has been clearly communicated to the public. 2) Resources: although there is still room for development, resources such as personnel, data, legal standing, and facilities are available to enable the implementation of E-Open. 3) Attitude: Although personnel are capable and committed to E-Open, they are slow to solve issues. 4) Bureaucratic Structure: The E-Open implementation already includes SOPs and responsibility allocation in compliance with relevant rules.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | J Political Science > JA Political science (General) | ||||||||
| Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
| Depositing User: | Benedicta Gaby Andriana | ||||||||
| Date Deposited: | 22 Sep 2023 06:49 | ||||||||
| Last Modified: | 22 Sep 2023 06:50 | ||||||||
| URI: | http://repository.upnjatim.ac.id/id/eprint/18063 |
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