Fatwa, Moch Aburizal (2023) Analisis Perilaku Pengguna Mobile Application Di Kota Surabaya Menggunakan Metode UTAUT Studi Kasus: Aplikasi WargaKu Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
Electronic Government in Indonesia is supported by the instruction of the President of the Republic of Indonesia Number 3 of 2003 concerning the National Policy and Strategy for the development of Electronic Government and is supported by the regulation of Law Number 14 of 2008 concerning Implementation of the Public Information Disclosure Act. The city of Surabaya is one of the cities that uses information technology in carrying out its government affairs, namely by implementing the Electric Government. One of them that is often used is that public service itself is important in supporting community activities. The goal to be achieved in this study is to find out what factors influence the behavior of Surabaya residents towards the use of the Wargaku application which is reviewed using the Unified Theory Of Acceptance And Use Of The Technology (UTAUT) method from Sujeet Kumar Sharma. The number of samples is 348 residents of the city of Surabaya. Research data were analyzed using PLS-SEM with WarpsPLS 7.0 software. Based on the results of the research and discussion, it was found that the factors that influence the Wargaku application users consist of Facilitating Conditions, Trust, Information Quality, Information Quality have a significant effect (P values <0.05) on application user behavior Wargaku while Performance Expectancy, Effort Expectancy, Social Influence were found to have no significant effect (p values> 0.05) on the behavior of Wargaku application users. Keywords: Electronic Government, Wargaku Application, UTAUT
| Item Type: | Thesis (Undergraduate) | ||||||||||||
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| Subjects: | T Technology > T Technology (General) > T58.6-58.62 Management Information Systems | ||||||||||||
| Divisions: | Faculty of Computer Science > Departemen of Information Systems | ||||||||||||
| Depositing User: | Moch Aburizal Fatwa | ||||||||||||
| Date Deposited: | 15 Jun 2023 08:08 | ||||||||||||
| Last Modified: | 15 Jun 2023 08:08 | ||||||||||||
| URI: | http://repository.upnjatim.ac.id/id/eprint/14881 |
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