Items where Author is "Rahmani, Silmi"
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Thesis
Rahmani, Silmi (2024) PENGARUH KUALITAS PELAYANAN DAN HARGA TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (STUDI PADA PELANGGAN GRAB BIKE DI KALANGAN GEN Z SURABAYA). Undergraduate thesis, UPN VETERAN JAWA TIMUR.