Sabila, Mahadevi Katarina (2026) Implementasi Metode Double Diamond dalam Perancangan UI/UX Aplikasi Halopet Marketplace Layanan Hewan Peliharaan. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
The rapid growth of the pet care service industry in Indonesia has not yet been accompanied by an integrated service system, resulting in issues such as limited access to information, manual booking processes, and inefficient service management. These problems indicate the need for an integrated service solution, starting with the design of a user interface and user experience that aligns with user needs. This study aimed to design the UI/UX of the Halopet application based on user needs using the Double Diamond method. The research method consisted of four stages: Discover, Define, Develop, and Deliver. The initial stages focused on identifying the needs of two user groups, namely pet owners and service providers. The development stage was conducted through two iterative cycles based on usability evaluation using usability testing and heuristic evaluation. The initial testing results showed effectiveness scores of 84% and 80%, efficiency scores of 65.37% and 75.96%, and System Usability Scale (SUS) scores of 84 and 85.5. After two iterations of design improvements, the final testing results indicated significant improvements, with effectiveness reaching 97% for both users, efficiency increasing to 97.19% and 93.6%, and SUS scores improving to 92 and 94, categorized as excellent. This study produced a Figma-based UI/UX prototype that met user needs and demonstrated high levels of effectiveness, efficiency, and user satisfaction.
| Item Type: | Thesis (Undergraduate) | ||||||||||||
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| Subjects: | T Technology > T Technology (General) | ||||||||||||
| Divisions: | Faculty of Computer Science > Departemen of Information Systems | ||||||||||||
| Depositing User: | Mahadevi Katarina Sabila | ||||||||||||
| Date Deposited: | 22 May 2026 06:26 | ||||||||||||
| Last Modified: | 22 May 2026 06:26 | ||||||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/52105 |
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