Ramadhan, Hafidz Wahyu (2026) Employee Loyalty Through Organizational Factors in Human Resource Management Practices at Perum Perhutani Divre East Java. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
This study aims to identify the human resource management mechanism at Perum Perhutani East Java Regional Division and analyze the influence of work-life balance, benefits, job satisfaction, and workload on employee loyalty. The background of the research is based on the phenomenon of high employee retention rates at Perum Perhutani Divre East Java, where 80% of employees have a working period of more than five years and 83.33% survive until retirement, which far exceeds the national average. The MSDM mechanism at Perum Perhutani Divre East Java was analyzed using the POAC (Planning, Organizing, Actuating, Controlling) approach which includes a workforce needs planning system, management of benefits and compensation based on Board of Directors Decree Number 400/KPTS/DIR/2015, a work-life balance program in the form of a comprehensive leave policy and flexibility of working hours, competency development through the Perhutani Forestry Institute (PeFI), and a transparent and objective Web IKAT digital-based performance assessment system. All of these mechanisms have been proven to form a conducive work environment and support employee welfare in a sustainable manner. The quantitative approach was used with purposive sampling and snowball sampling techniques involving 50 permanent employees as respondents. The analysis was carried out using Structural Equation Modeling Partial Least Square (SEM-PLS) with the help of SmartPLS 4. Evaluation of the outer model showed that all indicators met the criteria of validity and reliability (loading factor > 0.7; AVE > 0.5; Cronbach's Alpha and Composite Reliability > 0.7). Structural model testing confirmed the feasibility of the model with an SRMR value of 0.075, NFI of 0.784, and GoF of 0.781. An adjusted R² value of 0.749 indicated that the four variables together were able to explain 74.9% of the variation in employee loyalty. The results of the hypothesis test showed that work-life balance (coefficient 0.311; T-statistic 3.597), benefits (coefficient 0.432; T-statistic 6.066), job satisfaction (coefficient 0.408; T-statistic 4.781), and workload (coefficient 0.380; T-statistic 4.685) all had a positive and significant effect on employee loyalty with a p-value of 0.000 < 0.05. Job satisfaction was the most dominant factor with the highest effect size (f²) value of 0.798, followed by benefits (f² = 0.599), work-life balance (f² = 0.545), and workload (f² = 0.398). These findings indicate that integrated human resource management practices, especially those oriented towards employee satisfaction and welfare, have a strategic role in shaping and maintaining employee loyalty in Perum Perhutani's East Java Regional Division.
| Item Type: | Thesis (Undergraduate) | ||||||||||||
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| Subjects: | S Agriculture > S Agriculture (General) S Agriculture > SD Forestry |
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| Divisions: | Faculty of Agriculture > Departement of Agribusiness | ||||||||||||
| Depositing User: | hafidz wahyu ramadhan | ||||||||||||
| Date Deposited: | 21 May 2026 07:20 | ||||||||||||
| Last Modified: | 21 May 2026 07:20 | ||||||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/52057 |
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