KINERJA SUPPLY CHAIN MANAGEMENT (SCM) KOPI GIRAS ROBUSTA PADA PT. GRAHA REJEKI INDONESIA

Najib, Ainun (2026) KINERJA SUPPLY CHAIN MANAGEMENT (SCM) KOPI GIRAS ROBUSTA PADA PT. GRAHA REJEKI INDONESIA. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

Coffee is a strategic plantation commodity with high economic value, necessitating effective supply chain management to ensure the smooth flow of products, information, and finances. PT Graha Rejeki Indonesia, a processor of Giras Robusta coffee, faces supply chain management challenges specifically regarding production planning where discrepancies between planned and actual production result in financial losses. This study aims to identify supply chain network mechanisms and analyze Supply Chain Management (SCM) performance. The research employs the Supply Chain Operations Reference (SCOR) model for performance measurement, the Analytical Hierarchy Process (AHP) for weighting, and Snorm De Boer normalization. The findings reveal that the supply chain mechanism involves three key stakeholders suppliers, manufacturers, and retailers connected through product, financial, and information flows. Performance measurement yielded a final score of 77.984, placing it in the "Good" category; this indicates that while the company's supply chain performance is functioning well, there is still room for improvement. Among the 15 performance indicators measured, "Production Planning" and "Material Planning" recorded the lowest scores due to inaccuracies in demand forecasting methods. Consequently, recommendations for improvement focus on enhancing the demand forecasting system to boost the overall effectiveness and efficiency of the company's supply chain management. Keywords: Supply Chain Management, SCOR, AHP, Snorm De Boer

Item Type:

Thesis (Undergraduate)

Contributors:

Contribution	Contributors	NIDN/NIDK	Email
Thesis advisor	Roidah, Ida Syamsu	0724068602	ida.syamsu.agribis@upnjatim.ac.id
Thesis advisor	Fitriana, Nisa Hafi idhoh	00221019601	nisa.hafi.agribis@upnjatim.ac.id

Subjects:

S Agriculture > S Agriculture (General)

Divisions:

Faculty of Agriculture > Departement of Agribusiness

Depositing User:

Ainun Najib

Date Deposited:

04 Aug 2026 06:17

Last Modified:

04 Aug 2026 08:06

URI:

https://repository.upnjatim.ac.id/id/eprint/58427