Analisis Faktor Penerimaan Pengguna Dompet Digital OVO Menggunakan Model TAM Modifikasi

Permana, Zetha Aulizna (2026) Analisis Faktor Penerimaan Pengguna Dompet Digital OVO Menggunakan Model TAM Modifikasi. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

The rapid development of information technology and the internet has driven various innovations in financial technology, one of which is digital wallets, which are now widely used as a digital payment method. One of the digital wallet service providers in Indonesia is OVO, which facilitates various digital financial transactions. This study aims to analyze the factors influencing user acceptance of the OVO digital wallet using a modified Technology Acceptance Model (TAM). This study employed a quantitative approach using the SEM-PLS method through SmartPLS 3. The research sample consisted of 449 respondents selected using purposive sampling. The results indicate that user acceptance of the OVO digital wallet is influenced by knowledge sharing, perceived ease of use, perceived usefulness, perceived value, and perceived security. Among these factors, perceived value is the most dominant factor influencing users' intention to use the OVO digital wallet. Overall, the findings indicate that user acceptance of the OVO digital wallet is shaped by knowledge sharing, perceived ease of use, perceived usefulness, perceived value, and perceived security.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorSafitri, Eristya MayaNIDN0016039304maya.si@upnjatim.ac.id
Thesis advisorAulia, Virdha RahmaNIDN6925417virdha.rahma.fasilkom@upnjatim.ac.id
Subjects: T Technology > T Technology (General)
T Technology > T Technology (General) > T58.6-58.62 Management Information Systems
Divisions: Faculty of Computer Science > Departemen of Information Systems
Depositing User: Zetha Aulizna Permana
Date Deposited: 24 Jul 2026 06:58
Last Modified: 24 Jul 2026 08:10
URI: https://repository.upnjatim.ac.id/id/eprint/57710

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