Cahyani, Dinda Oktavia Winsa (2026) Evaluasi Kesuksesan Learning Management System Pijar Sekolah Menggunakan Model Delone and Mclean. Undergraduate thesis, Universitas Pembangunan Nasional "Veteran" Jawa Timur.
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Abstract
Learning Management System (LMS) is a digital learning platform that supports online learning activities. One of the LMS platforms implemented in East Java Province is Pijar Sekolah. Despite its widespread use, various user reviews indicate technical issues and unsatisfactory user experiences. Therefore, this study aims to evaluate the success of Pijar Sekolah implementation using the DeLone and McLean Information Systems Success Model. This study employed a quantitative approach involving 425 student respondents who use Pijar Sekolah in East Java Province. Data were collected through questionnaires and analyzed using the Partial Least Squares–Structural Equation Modeling (PLS-SEM) method with SmartPLS 4 software. The variables examined include information quality, system quality, service quality, use, user satisfaction, and net benefit. The results show that information quality and service quality significantly influence use and user satisfaction. System quality significantly affects user satisfaction but has no significant effect on use. In addition, use significantly influences user satisfaction and net benefit, while user satisfaction significantly affects net benefit. Overall, the success of Pijar Sekolah implementation is influenced by information quality, service quality, system use, and user satisfaction in enhancing the benefits gained by users. However, improvements in system quality are still needed to optimize the use of Pijar Sekolah.
| Item Type: | Thesis (Undergraduate) | ||||||||||||
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| Subjects: | T Technology > T Technology (General) > T58.6-58.62 Management Information Systems | ||||||||||||
| Divisions: | Faculty of Computer Science > Departemen of Information Systems | ||||||||||||
| Depositing User: | Dinda Oktavia Winsa Cahyani | ||||||||||||
| Date Deposited: | 21 Jul 2026 01:50 | ||||||||||||
| Last Modified: | 21 Jul 2026 01:50 | ||||||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/56826 |
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