Tasman, Rosdiana (2026) Agile Governance Pada Layanan Sistem Informasi Manajemen Pelaporan (E-Simpel) Di Dinas Lingkungan Hidup Kota Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
The increasing industrial activities in Surabaya have created significant challenges for environmental supervision, particularly in ensuring business compliance with environmental reporting obligations. Previous manual systems were considered ineffective due to delays, document accumulation, and weak monitoring processes, prompting the Environmental Agency of Surabaya City to develop E-Simpel as a digital service innovation based on Agile Governance. This study aims to analyze the implementation of Agile Governance in the Environmental Reporting Management Information System (E-Simpel) service at the Environmental Agency of Surabaya City based on the six principles proposed by Luna, Kruchten, and Moura (2015). This research employed a descriptive qualitative method, with data collected through interviews, observations, and documentation, then analyzed using the interactive analysis model of Miles and Huberman through data reduction, data presentation, and conclusion drawing. The results indicate that E-Simpel has supported more adaptive governance through the alignment of regulations, SOPs, and organizational needs in environmental supervision. The digitalization of services has improved reporting efficiency, accelerated data access, facilitated communication between the agency and business actors, and provided a simple, user-friendly system design. However, its implementation has not yet been fully optimal due to limitations in internal human resources, fluctuating business compliance, and the need for improved service responsiveness and continuous system refinement. Overall, E-Simpel represents a bureaucratic transformation toward faster, more systematic, and responsive public services. In conclusion, the implementation of Agile Governance through E-Simpel has improved the quality of environmental reporting services, although strengthening organizational capacity, user education, and continuous innovation remain necessary to achieve more effective and sustainable environmental governance.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > H Social Sciences (General) J Political Science > JC Political theory J Political Science > JF Political institutions (General) J Political Science > JS Local government Municipal government |
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| Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
| Depositing User: | Rosdiana Tasman | ||||||||
| Date Deposited: | 20 Jul 2026 05:13 | ||||||||
| Last Modified: | 20 Jul 2026 05:13 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/55904 |
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