Nugraini, Rosaria Angelita (2025) Pengaruh Burnout dan Turnover Intention Terhadap Kinerja Karyawan PT BPR Artha Pamenang Pare. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
This study aims to analyze the effect of burnout and turnover intention on employee per formance in banks. Declining performance and high work pressure in the micro banking sector are important reasons for conducting this study. This study uses a quantitative approach with a survey approach with 42 respondents consisting of employees from the credit, marketing, and teller divisions. Data collection was conducted through the distribution of questionnaires using a 1–5 point Likert scale, which were then analyzed using the Partial Least Square (PLS) method through the SmartPLS 4 application. The results show that burnout and turnover intention have a negative effect on employee performance. This means that the higher the level of emotional exhaustion and intention to change jobs felt by employees, the lower their performance. This study has implications for company manage ment to improve the psychological well-being of employees in order to maintain organizational per formance stability. Keywords: Burnout; Employee Performance; Turnover Intention; Banking
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HC Economics | ||||||||
| Divisions: | Faculty of Economic and Business > Departement of Management | ||||||||
| Depositing User: | Ms Rosaria Angelita Nugraini | ||||||||
| Date Deposited: | 05 Dec 2025 06:48 | ||||||||
| Last Modified: | 05 Dec 2025 06:48 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/47993 |
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