ANALISIS PENGARUH KUALITAS PRODUK DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN MM COFFEE DI SURABAYA

FAHREZY, MOCH. RIZKY (2025) ANALISIS PENGARUH KUALITAS PRODUK DAN PERSEPSI HARGA TERHADAP KEPUTUSAN PEMBELIAN MM COFFEE DI SURABAYA. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

The growth of the coffee beverage industry in Surabaya has shown a significant increase, prompting local businesses such as MM Coffee to better understand the factors that influence consumer purchasing decisions, especially in light of declining product sales between 2020 and 2023. This study aims to analyze the influence of product quality and price perception on consumers' purchasing decisions at MM Coffee. A quantitative approach was employed, using Partial Least Squares (PLS) based on Structural Equation Modeling (SEM), with data analysis conducted using SmartPLS 4.0 software. The study sample consisted of 91 respondents who are MM Coffee consumers in Surabaya, selected through purposive sampling. Data was collected via an online questionnaire. The results of the analysis show that product quality has a positive and significant effect on purchasing decisions. Similarly, price perception also has a positive and significant effect on purchasing decisions. These findings imply that MM Coffee must focus on improving product quality, including aspects such as taste and consistency, while maintaining a fair price perception that aligns with the value offered. Collectively, the two variables explain more than half of the variation in purchasing decisions. This emphasizes the importance of maintaining product quality and building a price perception that reflects the value perceived by consumers.

Item Type:	Thesis (Undergraduate)
Contributors:	Contribution Contributors NIDN/NIDK Email Thesis advisor Soebiantoro, Ugy 196207282021211001 ugybin@gmail.com
Subjects:	H Social Sciences > HC Economics H Social Sciences > HF Commerce > HF5410 Marketing. Distribution of Products H Social Sciences > HF Commerce > HF5549 Personnel Management. Employment Management
Divisions:	Faculty of Economic and Business > Departement of Management
Depositing User:	MOCH RIZKY FAHREZY
Date Deposited:	27 Nov 2025 08:03
Last Modified:	27 Nov 2025 08:03
URI:	https://repository.upnjatim.ac.id/id/eprint/47077

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