Putra, Eries Priandana (2025) Pengaruh Kepuasan Kerja, Stres Kerja, Dan Komitmen Organisasi Terhadap Turnover Intention Karyawan PT Dimensi Citra Semesta. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
The phenomenon of turnover intention has become a critical issue in human resource management, as it can disrupt organizational stability and performance. This condition is generally influenced by internal factors such as job satisfaction, work stress, and organizational commitment. This study aims to analyze the effect of these three factors on turnover intention among employees of PT Dimensi Citra Semesta. This research employs a quantitative approach using the Partial Least Square-Structural Equation Modeling (PLS-SEM) method with the assistance of SmartPLS 4 software. A saturated sampling technique was applied, involving the entire population of 67 employees as respondents. Data were collected through a questionnaire using a five-point Likert scale and analyzed using descriptive and inferential methods. The findings reveal that job satisfaction has a significant negative effect on turnover intention, indicating that higher job satisfaction leads to lower employee turnover intention. Conversely, work stress has a significant positive effect, suggesting that higher work stress increases the tendency to leave the organization. Meanwhile, organizational commitment shows a significant negative effect, meaning that employees with stronger organizational commitment are less likely to leave. Simultaneously, the three independent variables explain 78.9% of turnover intention, which falls into the strong category. These results highlight the importance of improving job satisfaction, managing work stress, and strengthening organizational commitment as part of human resource management strategies to reduce turnover intention and retain competent employees. Keywords: job satisfaction, job stress, organizational commitment, turnover intention.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HF Commerce > HF5001 Business. Business Administration H Social Sciences > HF Commerce > HF5549 Personnel Management. Employment Management |
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| Divisions: | Faculty of Social and Political Sciences > Departement of Business Administration | ||||||||
| Depositing User: | Eries Priandana | ||||||||
| Date Deposited: | 16 Sep 2025 04:50 | ||||||||
| Last Modified: | 16 Sep 2025 04:50 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/43584 |
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