Zakiyah, Nuruz (2025) Pengaruh Technology Acceptance Model (TAM) Terhadap Penggunaan E-Health di Puskesmas Kota Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
Surabaya as the second largest metropolitan city in Indonesia faces various new challenges including in the health sector. Issues that arise at community health centers include long queues and limited access to health service information. To address this, the Surabaya City Government launched the E-Health innovation in the hope of reducing queues at community health centers. However, in its implementation E-Health still faces obstacles such as low public awareness of this service and disparities in E-Health usage among community health centers. This study analyze the effect of the Technology Acceptance Model (TAM) on E-Health usage at the Sawah Pulo Community Health Center in Surabaya City using descriptive quantitative methods. The results of this study are that out of 8 hypotheses, two hypotheses are rejected: POL has no significant effect on MD and I has no significant effect on MD. Meanwhile, 6 hypotheses were accepted namely PT had a significant effect on MD, KPT had a significant effect on KPT, KF had a significant effect on KMT, KC had a significant effect on KMT, K had a significant effect on KMT and KMT had a significant effect on MD. This study recommends collaboration with other parties to promote the use of E-Health.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > H Social Sciences (General) J Political Science > JA Political science (General) > JA51 Public management J Political Science > JF Political institutions (General) > JF1338-2112 Public administration J Political Science > JF Political institutions (General) > JF1501-1521 Civil service J Political Science > JF Political institutions (General) > JF20-2112 Political institutions and public administration J Political Science > JQ Political institutions Asia > JQ224 Public policy and administration J Political Science > JS Local government Municipal government |
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| Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
| Depositing User: | nuruz za kiyah | ||||||||
| Date Deposited: | 11 Sep 2025 03:36 | ||||||||
| Last Modified: | 11 Sep 2025 03:36 | ||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/42467 |
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