Pengaruh Kualitas Pelayanan, Persepsi Harga Sewa Dan Efektivitas Promosi Terhadap Keputusan Sewa Mobil PT Buana Jaya Rentama Di Kota Bontang

Ernanda, Kevin Vansa (2024) Pengaruh Kualitas Pelayanan, Persepsi Harga Sewa Dan Efektivitas Promosi Terhadap Keputusan Sewa Mobil PT Buana Jaya Rentama Di Kota Bontang. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

This study uses a quantitative technique to examine how service quality, perceptions of rental prices, and promotions affect decisions to rent a car at PT Buana Jaya Rentama in Bontang City. People who have hired cars from the company make up the research population, and the sample, which namelys 85 respondents, was selected using non-probability sampling approaches such as accidental sampling and incidental sampling. The SmartPLS tool analyzed the data using partial least squares (PLS) and descriptive statistics. The findings demonstrate that pricing perception, promotion, and service quality all significantly and favorably affect consumers' decisions to rent a car. Keywords: Service Quality; Price Perception; Promotion; Rental Decision

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
UNSPECIFIEDDermawan, RizkyNIDN0004107207rizky.ma@upnjatim.ac.id
Subjects: H Social Sciences > HC Economics
Divisions: Faculty of Economic > Departement of Management
Depositing User: kevin vansa ernanda
Date Deposited: 12 Dec 2024 06:40
Last Modified: 12 Dec 2024 06:40
URI: https://repository.upnjatim.ac.id/id/eprint/32956

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