Evaluasi Pengalaman Pengguna UPN Virtual Campus Tour Menggunakan Metode User Experience Questionnaire (UEQ)

Pangestu, Kevin Khanza (2023) Evaluasi Pengalaman Pengguna UPN Virtual Campus Tour Menggunakan Metode User Experience Questionnaire (UEQ). Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

Implementation of technology by a college can improve the quality and attractiveness of the college. UPN VCT (Virtual Campus Tour) owned by UPN "Veteran" East Java which is a simulation of several locations of the campus environment without the need to come there directly. As a means of campus recognition and branding for prospective students of this campus, UPN VCT should provide a good and memorable user experience. However, based on interviews conducted with several students of SMAN 1 Batuan, Sumenep, there are several obstacles experienced by users such as the absence of information on how to use UPN VCT, the absence of information on available features, and the link to the faculty or department website that is currently being addressed by the user is not visible to users. These problems lead to poor user experience and thus reduce user trust in using UPN VCT as a digital campus identifier. This thesis will evaluate the user experience at SMAN 1 Batuan towards UPN VCT using the User Experience Questionnaire (UEQ) method. A saturated sampling technique of 211 students will be used, then the data will be processed and analyzed using a tool called UEQ Data Analysis Tool. Based on the measurement results through 161 net data obtained, the average value on the Attractiveness scale is 1.73, the Clarity scale is 1.65, the Efficiency scale is 1.64, the Accuracy scale is 1.52, the Stimulation scale is 1.74, and the Novelty scale is 1.41. In the data correlation test, it was found that all six scales were worth> 0.70, which means that all scales used are classified as reliable. The Stimulation scale is the highest scale on the UPN VCT measurement with a mean value of 1.74, which indicates the feeling of pleasure and sense of usefulness that users feel when operating the UPN VCT. However, the Novelty scale is the scale with the lowest mean value in the benchmark results, which is 1.41, which shows that UPN VCT users do not feel the uniqueness of this application compared to other virtual campus tour applications. So that this scale can be the focus of improvement among other scales.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorSuryanto, Tri Lathif Mardi0025028902trilathif.si@upnjatim.ac.id
Thesis advisorPratama, Arista0020039101aristapratama.si@upnjatim.ac.id
Subjects: T Technology > T Technology (General) > T58.6-58.62 Management Information Systems
Divisions: Faculty of Computer Science > Departemen of Information Systems
Depositing User: Kevin Khanza Pangestu
Date Deposited: 05 Jun 2023 06:50
Last Modified: 05 Jun 2023 06:50
URI: http://repository.upnjatim.ac.id/id/eprint/14520

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