Pulansari, Farida and Suparno, Suparno and Partiwi, Sri Gunani (2018) House of reverse logistics: an approach to analyse the factors influencing company performance and customer complaint. International Journal Services and Operations Management, 31 (3). pp. 349-369.
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| Item Type: | Article |
|---|---|
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD9980 Service Industries |
| Depositing User: | Fatchullah Fatchullah |
| Date Deposited: | 21 Dec 2020 07:18 |
| Last Modified: | 30 Dec 2020 05:29 |
| URI: | http://repository.upnjatim.ac.id/id/eprint/1266 |
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