Items where Author is "Veryani, Farida"
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Thesis
Veryani, Farida (2022) Pengaruh E-Service Quality Terhadap Loyalitas Pelanggan Melalui Kepuasan Pelanggan Sebagai Variabel Intervening (Studi Pada Pelanggan GrabBike) Di Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.