Items where Author is "UTOMO, WAHYU YUGO"
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Thesis
UTOMO, WAHYU YUGO (2022) ANALISIS KEPUASAN PELAYANAN DENGAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) DI PT. ASTRA INTERNASIONAL TBKDAIHATSU HR. MUHAMMAD SURABAYA. Undergraduate thesis, UPN "VETERAN' JAWA TIMUR.