Items where Author is "Suparno, Suparno"
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2018
Pulansari, Farida and Suparno, Suparno and Partiwi, Sri Gunani (2018) House of reverse logistics: an approach to analyse the factors influencing company performance and customer complaint. International Journal Services and Operations Management, 31 (3). pp. 349-369.
Pulansari, Farida and Suparno, Suparno and Partiwi, Sri Gunani (2018) A development of a framework for evaluation of reverse logistics maturity level. International Journal Logistics Systems and Management, 29 (2). pp. 151-172.
2012
Pulansari, Farida and Suparno, Suparno and Partiwi, Sri Gunani (2012) The Influence of Product Specification and Customer Behavior to Reverse Logistics System. In: International Conference on IML 2012.
2011
Pulansari, Farida and Suparno, Suparno and Partiwi, Sri Gunani (2011) Reverse logistics: a Review. In: Proceeding of the 12 th International Conference on QiR (Quality in Research), 4-7 July 2011, Bali, Indonesia.