Items where Author is "KINANTI, RETNO"
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Thesis
KINANTI, RETNO (2022) ANALISIS PENINGKATAN KUALITAS LAYANAN JASA TOUR AND TRAVEL DENGAN METODE SERVQUAL DAN TRIZ (Studi Kasus di PT Graha Nirwana Wisata Trans). Undergraduate thesis, UPN "VETERAN' JAWA TIMUR.