Items where Author is "FIRDAUS, MUHAMMAD ARIES"

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FIRDAUS, MUHAMMAD ARIES (2022) ANALISIS KEPUASAN PELANGGAN TERHADAP KUALITAS PELAYANAN DENGAN MENGGUNAKAN METODE SERVQUAL DAN MODEL KANO (Studi Kasus: PT. TELKOM Surabaya). Undergraduate thesis, UPN "VETERAN' JAWA TIMUR.

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