Items where Author is "ANDDRIJANTO, NADIA SARASABELLA"
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2021
ANDDRIJANTO, NADIA SARASABELLA (2021) ANALISIS KUALITAS LAYANAN BERDASARKAN PERILAKU PELANGGAN MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI) DAN POTENTIAL GAIN IN CUSTOMER VALUE (PGCV) DI PT. USTEGRA (USAHA TEHNIK GRAFIKA). Undergraduate thesis, UPN Veteran Jawa Timur.