Items where Author is "AFFIUDIN, FARID"

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AFFIUDIN, FARID (2019) ANALISA PENINGKATAN KUALITAS PADA PELAYANAN JASA PT. SUCOFINDO ANALYTICAL LABORATORIUM SURABAYA DENGAN MENGGUNAKN METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DAN POTENTIAL GAIN IN CUSTOMER VALUE (PGCV). Undergraduate thesis, UPN VETERAN JAWA TIMUR.

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