Pengaruh Citra Merek dan Perceived Value Terhadap Keputusan Pembelian Konsumen KFC (Kentucky Fried Chicken) Di Kota Surabaya

Nadila, Cici (2026) Pengaruh Citra Merek dan Perceived Value Terhadap Keputusan Pembelian Konsumen KFC (Kentucky Fried Chicken) Di Kota Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

This study aims to analyze the influence of Brand Image and Perceived Value on KFC Purchase Decisions in Surabaya. The research method used is a quantitative approach with a non-probability sampling technique via purposive sampling. The research sample consisted of 100 respondents who were KFC consumers in Surabaya. Data were collected through a questionnaire using a Likert scale and were then analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that Brand Image has a positive effect on KFC purchase decisions in Surabaya, with a path coefficient of 0.479 and a p-value of 0.000. Perceived Value also has a positive effect on purchase decisions, with a path coefficient of 0.400 and a p-value of 0.000. These results indicate that Brand Image has a greater influence on Purchase Decisions than Perceived Value. Furthermore, the research model explains 59.1% of the variation in Purchase Decisions, while the remainder is influenced by other variables outside the scope of this study. Keywords: Brand Image; Perceived Value; Purchase Decisions

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorPudjoprastyono, HeryNIDN0718036202heryp.ma@upnjatim.ac.id
Subjects: H Social Sciences > HC Economics
H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HF Commerce > HF5410 Marketing. Distribution of Products
Divisions: Faculty of Economic and Business > Departement of Management
Depositing User: cici nadila
Date Deposited: 02 Sep 2026 04:41
Last Modified: 02 Sep 2026 04:41
URI: https://repository.upnjatim.ac.id/id/eprint/59667

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