Desain UI/UX Aplikasi Marketplace Lapangan Futsal Menggunakan Konsep Gamifikasi dan Metode Design Thinking

Permana, Ahmad Andhika (2026) Desain UI/UX Aplikasi Marketplace Lapangan Futsal Menggunakan Konsep Gamifikasi dan Metode Design Thinking. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

The process of renting futsal courts is generally still carried out through social media or instant messaging applications, making it difficult for customers to obtain accurate information regarding court availability, schedules, and pricing. On the other hand, court managers still rely on manual booking records, which may lead to recording errors, delayed booking confirmations, and double bookings. This study aims to design the User Interface (UI) and User Experience (UX) of a futsal court marketplace application by applying gamification concepts and the Design Thinking method based on user needs. The research was conducted through the Empathize, Define, Ideate, and Prototype stages. Data were collected through interviews with five futsal court customers and five court managers to identify user needs, problems, and expectations. The result of this study is the UI/UX design of AMAL (Futsal Court Marketplace Application), consisting of an Empathy Map, User Persona, User Journey Map, How Might We statements, Information Architecture, Wireframes, Wireflows, Visual Design Guidelines, and a High Fidelity Prototype. The designed prototype provides key features, including futsal court search and booking, real-time court availability information, digital payment, booking management for court managers, and gamification through the daily mission feature and a coin-based reward system that can be redeemed for discounts on future bookings.

Item Type:

Thesis (Undergraduate)

Contributors:

Contribution	Contributors	NIDN/NIDK	Email
Thesis advisor	Kartika, Dhian Satria Yudha	NIDN0722058601	dhian.satria@upnjatim.ac.id
Thesis advisor	Permatasari, Reisa	NIDN0014059203	reisa.permatasari.sifo@upnjatim.ac.id

Subjects:

Q Science > QA Mathematics > QA75 Electronic computers. Computer science

Divisions:

Faculty of Computer Science > Departemen of Information Systems

Depositing User:

Ahmad Andhika Permana

Date Deposited:

04 Aug 2026 03:03

Last Modified:

04 Aug 2026 03:25

URI:

https://repository.upnjatim.ac.id/id/eprint/58348