Faradilla, Radhyana Gayatri (2025) Sistem Pendukung Keputusan Perpanjangan Kerjasama Outlet PT Nitro Pratama Indonesia Menggunakan Fuzzy AHP-TOPSIS. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
The increasingly competitive business environment requires companies to make objective decisions, including determining the feasibility of extending partnerships with business outlets. PT Nitro Pratama Indonesia is a company engaged in nitrogen refilling and tubeless tire patching services, which operates in collaboration with various outlets in several regions. Until now, the process of deciding on outlet contract extensions had been carried out manually and tended to be subjective, which posed the risk of producing less optimal decisions. This thesis aimed to develop a web-based decision support system to support the decision-making process for outlet contract extensions in a systematic and measurable manner. The method applied was a combination of Fuzzy Analytical Hierarchy Process (Fuzzy AHP), which determined the weights of criteria based on their importance under uncertainty, and Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), which ranked the alternatives based on their closeness to the ideal solution. The system was developed as a website to enhance its flexibility of use. The data involved 50 active outlets located in the Surabaya and Solo branches. The test results indicated that the criteria comparisons were accurate and consistent with manual calculations, with the final priority weights being Revenue (0.33), Rental Cost (0.26), Location (0.16), Accessibility (0.11), Competitiveness (0.08), and Operational Cost (0.06). The ranking of alternatives provided objective recommendations for contract extension decisions for outlets in the Surabaya and Solo branches. Black Box Testing confirmed that all system functionalities worked properly. The system proved to be relevant and effective in supporting outlet contract extension decision-making in an accurate, efficient, and objective manner.
| Item Type: | Thesis (Undergraduate) | ||||||||||||
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| Subjects: | T Technology > T Technology (General) > T58.6-58.62 Management Information Systems | ||||||||||||
| Divisions: | Faculty of Computer Science > Departemen of Information Systems | ||||||||||||
| Depositing User: | Radhyana Gayatri Faradilla | ||||||||||||
| Date Deposited: | 16 Sep 2025 08:36 | ||||||||||||
| Last Modified: | 16 Sep 2025 08:36 | ||||||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/43398 |
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