Hanim, Afrida Lailiyah (2025) Perancangan UI/UX Aplikasi LMS Berbasis Mobile Untuk Bimbingan Belajar Bahasa Inggris Menggunakan Metode Double Diamond. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
Digital learning platforms are becoming increasingly important in supporting the teaching and learning process, including in English tutoring services. However, challenges related to user interface and user experience (UI/UX) are still commonly found in the systems used. This study aims to design the UI/UX of a mobile-based Learning Management System (LMS) application for English tutoring at Madani English House using the Double Diamond approach. This method was chosen to ensure a structured and iterative design process that includes user needs exploration, problem definition, solution development, and final design delivery. The design process consists of the stages: Discover, Define, Develop, and Deliver, with data collection carried out through interviews, the creation of empathy maps, user personas, and usability evaluations. The initial usability testing involved both students and tutors, resulting in Effectiveness scores of 89.5% for students and 87.04% for tutors, Efficiency scores of 80.99% for students and 85.3% for tutors, and Satisfaction scores of 85.6% for students and 85% for tutors. Further evaluation was conducted using the Heuristic Evaluation method, identifying issues in the Consistency and Standards principle (severity level 2), as well as in Visibility of System Status, Match Between System and the Real World, Recognition Rather Than Recall, Flexibility and Efficiency of Use, Aesthetic and Minimalist Design, and Help and Documentation (severity level 1). After an iterative redesign based on the heuristic evaluation results, the final usability testing showed improvements in all aspects: student Effectiveness reached 92.5% and tutor 94.44%, student Efficiency 83.13% and tutor 86.34%, and student Satisfaction 88.5% and tutor 89.17%, indicating excellent usability outcomes.
| Item Type: | Thesis (Undergraduate) | ||||||||||||
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| Subjects: | T Technology > T Technology (General) | ||||||||||||
| Divisions: | Faculty of Computer Science > Departemen of Information Systems | ||||||||||||
| Depositing User: | Afrida Lailiyah Hanim | ||||||||||||
| Date Deposited: | 20 Jun 2025 02:54 | ||||||||||||
| Last Modified: | 20 Jun 2025 02:54 | ||||||||||||
| URI: | https://repository.upnjatim.ac.id/id/eprint/38484 |
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