Strategi Dinas Komunikasi dan Informatika Kota Surabaya Dalam Meningkatkan Digital Literacy Untuk Mendukung Smart City Di Kota Surabaya

Firmansyah, Moch. Andre (2024) Strategi Dinas Komunikasi dan Informatika Kota Surabaya Dalam Meningkatkan Digital Literacy Untuk Mendukung Smart City Di Kota Surabaya. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

Digital literacy is an important element for the people of Surabaya City in facing the digital era like today. Digital literacy can help people recognize potential security risks such as online fraud and hoax news. Efforts to increase digital literacy in the people of Surabaya City are very important so that they can take full advantage of the digital era and can overcome the challenges that arise wisely. This research aims to describe the strategy of the Surabaya City Communication and Information Service (Dinkominfo) in improving the digital literacy community to support smart cities. The research method used is descriptive qualitative using data collection techniques through observation, interviews and documentation. The theory that is the basis of this research is the SOAR analysis model (Strengths, Opportunities, Aspirations, Results). The results of the research show that the strategies implemented to increase community digital literacy to support the smart city concept in the city of Surabaya include 1)Strengths The Department of Communication and Information Technology has a program Broadband Learning Center (BLC), has many relationships in making the digital literacy program a success, has a supporting budget, facilities and infrastructure. 2)Opportunities carried out by utilizing social media as a forum for educating the public regarding digital literacy, collaborating with stakeholders such as collaborating with educational institutions, collaborating with other agencies and collaborating with Surabaya City ICT Volunteers. 3)Aspirations responded by providing supporting facilities for the digital literacy improvement program such as computers and instructors, completing facilities and conducting evaluations. 4)Results what is felt is that people understand more about digital literacy, people can understand the pillars of digital literacy, there are supporting facilities and infrastructure so that people become comfortable in learning about information and communication technology.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorWahyudi, Kalvin EdoNIDN0718028902UNSPECIFIED
Subjects: J Political Science > JA Political science (General) > JA51 Public management
Divisions: Faculty of Social and Political Sciences > Departement of Public Administration
Depositing User: Unnamed user with email 20041010124@student.upnjatim.ac.id
Date Deposited: 29 Jan 2024 04:01
Last Modified: 29 Jan 2024 04:01
URI: http://repository.upnjatim.ac.id/id/eprint/20752

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