Analisis Tingkat Kepuasan Pengguna Sistem Informasi Penelusuran Perkara pada Pengadilan Negeri Sidoarjo Kelas 1A Khusus

Ubaidillah, Achmad (2024) Analisis Tingkat Kepuasan Pengguna Sistem Informasi Penelusuran Perkara pada Pengadilan Negeri Sidoarjo Kelas 1A Khusus. Undergraduate thesis, UPN Veteran Jawa Timur.

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Abstract

By implementing the case tracking information system at the Special Class 1A Sidoarjo District Court, institutions can meet their demands for a fast judicial process as the world of justice continues to develop. Likewise with the case tracking information system implemented at the Special Class 1A Sidoarjo District Court. This information system is a website-based information system that can be accessed locally by internal courts. The aim of this research is to determine the level of satisfaction of SIPP users using the end-user computing satisfaction model approach which has been modified by Aggelidis & Chatzoglou (2012) and what factors of end-user computing satisfaction influence user satisfaction. This method is one of the methods used to analyze user satisfaction of an information system. The data in this study was collected using a questionnaire distributed to 70 respondents. The results of this research are that the level of satisfaction of SIPP users is 6% very satisfied, 81% feel satisfied, 12% feel neutral, 1% feel dissatisfied, 0% feel very dissatisfied. The results of the analysis obtained an R-square value of 79.1%, which states that information quality, system quality and support in sourcing have a positive and significant effect on overall satisfaction. Then system quality has a positive and significant effect on information quality. Then support in sourcing has a positive and significant effect on system quality.

Item Type: Thesis (Undergraduate)
Contributors:
ContributionContributorsNIDN/NIDKEmail
Thesis advisorRidwandono, DoddyNIDN0719057801UNSPECIFIED
Thesis advisorPratama, AristaNIDN0020039101UNSPECIFIED
Subjects: T Technology > T Technology (General) > T58.6-58.62 Management Information Systems
Divisions: Faculty of Computer Science > Departemen of Information Systems
Depositing User: Achmad Ubaidillah Ubaidillah
Date Deposited: 19 Jan 2024 02:16
Last Modified: 19 Jan 2024 02:16
URI: http://repository.upnjatim.ac.id/id/eprint/20193

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