Priambodo, Dhiya Agung (2023) TRUST DAN KULTUR ORGANISASI SEBAGAI PENGGERAK RELATIONAL CAPITAL TERHADAP KINERJA ORGANISASI PADA BPJS KETENAGAKERJAAN WILAYAH SURABAYA. Undergraduate thesis, UPN Veteran Jawa Timur.
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Abstract
This study aims to determine trust and organizational culture as drivers of Relational Capital and organizational performance in the BPJS Ketenagakerjaan Surabaya region. This study was conducted at the company BPJS Ketenagakerjaan Surabaya region with a total population and a sample of 50 employees. The Data in this study is the primary data obtained through interviews, questionnaires, and observations. Data analysis and analysis tools used in this study are Structural Equation Modeling and Partial Least Squares analysis tools. The results of this study indicate that both Trust and organizational culture are able to influence Relational Capital so that it can drive organizational performance. Improved organizational performance is evidenced by the higher level of trust participants have in the organization, the good organizational culture, and the establishment of a good level of Relational Capital.
| Item Type: | Thesis (Undergraduate) | ||||||||
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| Subjects: | H Social Sciences > HF Commerce > HF5549 Personnel Management. Employment Management | ||||||||
| Divisions: | Faculty of Economic > Departement of Management | ||||||||
| Depositing User: | Dhiya Agung Priambodo | ||||||||
| Date Deposited: | 22 Aug 2023 04:39 | ||||||||
| Last Modified: | 22 Aug 2023 04:39 | ||||||||
| URI: | http://repository.upnjatim.ac.id/id/eprint/16837 |
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