ERAWATI, VIVI ELANDA (2020) IMPLEMENTASI PROGRAM PAKET HEMAT (PAHE) PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KOTA SURABAYA. Other thesis, UPN "VETERAN" JATIM.
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Abstract
Policy implementation is an action taken by an individual / official to carry out policy decisions in the form of laws, government regulations, judicial decisions, executive orders or presidential decrees and to understand events arising after the ratification of public policy guidelines including efforts to administer them or impact on society. The purpose of this study was to determine the Implementation of the Savings Package Program (PaHe) at the Surabaya City Population and Civil Registry Office. The research method used in this study is the qualitative method. The focus of the study is based on Edwards III's theory cited (Anggara, 2014: 249-250), namely communication, resources, disposition or attitude of implementers, and bureaucratic structure. Data analysis techniques using Miles and Huberman through 3 (three) stages, namely Data Reduction, Data Display, and Conclusion Drawing / Verification. The results obtained are: 1) Communication between Dispendukcapil and related parties such as Kelurahan, POS, and Health Facilities as well as the community in the implementation of the Savings Package has been well proven by the collaboration between them. The socialization has been done well but has not been evenly distributed in every village in Surabaya and there has not been a consistency of procedures between the kelurahan and Dispendukcapil because the community is still confused in the administration process that applies; 2) The resources owned by Dispendukcapil and Kelurahan are in accordance with what is needed. But the staff did not provide clear information and inadequate facilities; 3) Disposition or attitude of officers who are not friendly towards the applicant and the intensity of the slow response, especially in the call center; 4) The bureaucratic structure which has not been seen maximally in the time of its completion is not in accordance with SOP and NIK cannot be opened or blocked completely. Keywords: Implementation of a Savings Package Program
| Item Type: | Thesis (Other) | ||||||||
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| Subjects: | H Social Sciences > H Social Sciences (General) J Political Science > JF Political institutions (General) > JF1501-1521 Civil service |
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| Divisions: | Faculty of Social and Political Sciences > Departement of Public Administration | ||||||||
| Depositing User: | Budiyono Budiyono | ||||||||
| Date Deposited: | 01 Mar 2021 04:22 | ||||||||
| Last Modified: | 01 Mar 2021 04:22 | ||||||||
| URI: | http://repository.upnjatim.ac.id/id/eprint/1447 |
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